Acumen Connections » Tech Support

Tech Support

Tech Support in a Flash

Our payment processing specialists are here, and ready to help.
Call, email or submit a ticket and a representative will get back to you ASAP.

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A cartoon of Acumen Connections employee Andrew. He's a man with a beard and glasses. He's waving. A speech bubble says "Hi! I'm your customer support specialist, Andrew! Call me at (316) 265-4477 with any questions."

We’ve got you covered.

No matter what you need, we’re here to make it work. Let’s help you get paid.

User Manuals

An image of the BBPOS Chipper 2X BT: It's a handheld credit card reader with a tapable logo

BBPOS Chipper 2X BT

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An image of the Ingenico Tetra Desk 3500: It's a countertop credit card terminal with a brightly lit screen and baclit keypad

Ingenico Tetra 3500

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An image of an Ingenico Tetra Desk 5000 Wifi: It's a mobile credit card terminal with a colorful screen docked in its base station

Ingenico Tetra Desk 5000 Wifi

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An image of an Ingenico Tetra iPP315 PIN Pad: It's a compact countertop pin pad for a credit card terminal. This device's screen happens to read "amount $15"

Ingenico Tetra iPP315 PIN pad

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An image of the handheld credit card terminal, PAX A920, that is designed like a tablet with a touchscreen and a card reader at the bottom

PAX A920

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A white base station for the PAX A920 that funtions as a battery charging station

PAX A920 Docking Station

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Frequently Asked Questions

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