Small Business Saturday is a great way to support local business, including your own. You can thank American Express for the holiday, because they started it in Massachusetts in 2010 as a way to emphasize local shopping, small businesses, and reducing a person’s carbon footprint. Observed on November 30 in the US this year, Small …
Small Business Saturday Rakes in $20B: Here’s How to Prepare Read More »
How to be a productive person: 14 tricks to significantly boost your productivity There aren’t enough hours in the day. At least that’s what I keep telling myself. We all wish we could squeeze more out of 24 hours. Unluckily, neither you nor I can change the Earth’s rotation around the sun. But we can …
Anyone that has worked with customers or clients knows that eventually they will have a customer that is upset or dissatisfied. You could provide the best product and the best customer service, but ultimately it will happen. It may be a negative review, an upset customer in the store, or even a disgruntled client calling …
Dealing with Difficult Customers? At Least It Can Make For a Good (Horror) Story Read More »
If you are currently growing your business, this may be one of the first times that you find yourself in the interviewer’s chair. It can be intimidating, but remember that it is equally nerve-racking to be sitting at the other side of the table. You probably are familiar with the difference that a great recruiter …